3 MIN READ

NatWest: 70% of Brits targeted by fraudsters in 2023

natwest bank

According to high street bank NatWest, over the past year, a staggering 70% of adults have faced attempted scams, averaging around three attempts per week. The frequency of these attempts highlights the urgent need for increased fraud prevention measures.

Of the adults surveyed by NatWest, 13% have fallen victim to fraud, losing significant sums of money. Alarmingly, 7% have reported losses upwards of £5,000. These figures underscore the importance of being proactive in taking measures against fraud rather than waiting to become a victim.

Types of Scams: The Most Prevalent

Phishing scams lead the way, affecting 37% of those surveyed. These scams often involve deceptive emails or calls, appearing to come from a trusted entity. Close behind are cons at 21%, where fraudsters pose as representatives from service providers and claim there is an issue with your service. Refund scams follow at 13%, tricking individuals by posing as businesses offering refunds but actually seeking sensitive bank information.

A striking 61% report encountering more scams online or through messaging platforms like WhatsApp compared to face-to-face scams. This trend signals the evolving tactics of fraudsters, who are increasingly exploiting digital channels to lure in their victims.

Rising Concerns About Online Safety

The surge in digital scams has led to 16% of individuals knowing someone who avoids online shopping due to fears of becoming a fraud victim. Additionally, 10% know someone who refrains from booking holidays online to avoid being scammed. While many are apprehensive about their online financial safety, 42% still believe they won’t ever fall victim to fraud.

An overwhelming 61% are anxious about their vulnerable family members becoming targets for fraudsters. This is why fraud awareness needs to be treated as a family affair, extending beyond individual precaution to protect those who may be most at risk.

The Future of Fraud: Impersonation and AI

A whopping 80% of individuals polled by NatWest expressed concern that advancements in AI technology could make impersonation scams harder to detect. Among the over 55s, impersonation fraud makes up 40% of scams. It’s alarming to note that 18% of surveyed individuals have, in the past, responded to messages from impersonators, initially believing them to be from a known contact.

A sweeping 81% believe that more action should be taken to stop scams at the source. Similarly, 83% want to improve their own ability to recognise fraud. Clearly, there is a strong public desire for actionable fraud prevention measures. Still, there is a distinct lack of options available to them, and this is something that must change.

Sharing Information: A Critical Preventative Measure

Communication stands as a powerful tool in the fight against fraud. Discussing fraud risks and best practices with family and friends can dramatically improve your collective ability to identify and prevent scams. It’s especially crucial now as ‘friends and family’ scams are increasing, ranking as the fourth most common type of scam targeting UK citizens this year.

Fraud is an ever-growing problem that demands immediate attention and action from everyone. It’s not enough to believe that you won’t become a victim of fraud. Proactive measures for fraud prevention are vital. Whether it’s educating oneself, sharing information with family, or reporting suspicious activity, the time for action is now. Remember, awareness is the first step toward prevention.

The genuinely disheartening aspect of this story is that these alarming statistics will only escalate unless we promote the importance of fraud prevention within the UK. Fraud is a continuously evolving menace, and complacency will inevitably leave us more vulnerable. The alarming fact that fraudsters have targeted 7 out of every 10 individuals should act as a sobering wake-up call for those who remain confident that they’ll never become victims.

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