4 MIN READ

Police highlight new scam as fraudsters impersonate the Met

scam

Staffordshire Police have alerted the public to a sophisticated scam involving fraudsters who impersonate officers from the Metropolitan Police. These criminals cold-call residents, falsely claiming that someone in custody possesses a cloned bank card bearing the recipient’s name. The caller is then urged to transfer the call to another person who allegedly needs to confirm the card details.

Such tactics exploit the trust people have in police authority, pushing victims to act under pressure and without due diligence. The police are emphasising the importance of verifying any such communication directly with the institutions supposedly contacting them.

Community Response and Prevention

Fortunately, to date, no one has fallen prey to this elaborate scam. The police have used this opportunity to enhance community awareness and reiterate that legitimate police or bank officials will never request anyone to withdraw funds, disclose bank details, or hand over personal information and passwords over the phone.

A spokesperson from Staffordshire Police emphasised the resilience of the community: “Thankfully, residents have remained vigilant, not divulging any personal information and promptly contacting us for advice. It’s crucial to remember that genuine authorities will never ask you to handle transactions or share sensitive data over the phone.”

How to Respond if Targeted

Staffordshire Police advise anyone suspecting they are the target of such a scam to end the call immediately. If possible, they should use a different phone to contact Action Fraud or the police directly, as fraudsters may have the capability to remain on the line even after the call is supposedly disconnected.

If a second phone is not available, individuals should wait a while before using the same phone again to ensure disconnection of the fraudster. Testing the line by calling a known family member or friend first can confirm that the line is clear. To report a suspicious call or any potential scam, individuals should visit the Action Fraud website or call 0300 123 2040.

Impact on Vulnerable Groups

This type of scam predominantly targets elderly individuals who may have a deep-seated trust in institutions like the police and banks and might not be familiar with the latest fraudulent schemes. The lack of reported victims might signal the growing effectiveness of fraud awareness campaigns. However, there remains a significant concern that many fraud instances go unreported due to victims’ feelings of embarrassment or beliefs that reporting won’t lead to substantial action.

The City of London Police data reveal that courier fraud significantly impacts individuals over 70. According to the NFIB, this age group lost over £12.6 million last year, accounting for 77% of all losses. The data also indicate that men made 37% of fraud reports and women made 63%. Alarmingly, there were 153 reports from people in their 90s and even one report from someone aged over 100. Highlighting the vulnerability of our oldest citizens to such deceptive practices.

The Importance of Fraud Awareness

Staffordshire Police’s proactive approach serves as a critical reminder of the need for ongoing fraud prevention and awareness education. As fraudsters develop new methods, individuals must stay informed about scams and the steps to take if targeted. Maintaining open lines of communication with authorities and participating in community awareness programs can help safeguard personal information and financial resources against these deceptive tactics.


Understanding that police or bank officials would never ask them to withdraw money, make purchases, or hand over cards and PINs could prevent many scams. As it is not only an easy preventive measure but also one of the most effective. By instilling this knowledge, we can proactively stop fraud before it occurs. Significantly reducing the likelihood of people falling victim to these deceitful tactics. This approach directly addresses the root of many scams, effectively stopping fraudulent activities before they can do any damage.

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